Turn ON Touch Accommodations and do not change anything else here on this page at all. While charging your iPhone / iPad, this issue may occur and make your touchscreen unresponsive. Fortunately, there are a number of easy fixes for unresponsive screens, provided the screen is not cracked or shattered. Swiping becomes a problem and typing becomes erratic, making the device almost unusable. In the following guide, we will share with you 7 simple yet efficient solutions to fix the iPhone Xs (Max)/XR/X/8/7/6 screen not responding problem, also apply to resolve iPad screen not responding to touch issue. Technician's Assistant: Have you tried a force reboot on your iPad Pro (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Technician's Assistant: Anything else you want the Apple Expert to know before I connect you? Some iPad Pro users report the touch screen is unresponsive at random. This is a well known issue here in these iPad support communities. The iPad Pro 12.9” unresponsive touch screen is usually caused after a screen replacement. This can mean sometimes iPad Pro is not responding to any touch at all, or sometimes it may intermittently ignore touches or swipes or gestures, or the screen may appear to stutter or freeze after a touch, or even drop deliberate touches like typing letters on the onscreen touch keyboard of iPad Pro. Effectively an expensive paper weight. Remove iPad Case . iPad Pro either intermittently responding to touch, or failing altogether Screen stuttering when scrolling The problems don’t appear to be new, with some reports going back almost a year. Got to the point where I would reboot and it would not respond to any touch after start up. The only way to get Apple to, DIRECTLY, listen … If your screen is black or frozen, you might need to force restart your device. Of all the myriad touch screen mobile devices that are out on the market right now, Apple’s offerings, the iPhone and iPad, are perhaps the most recognizable. It only has an off/on button and 2 volume buttons. Select Touch. Tap on Touch Accommodations. Method 1. Remove any cases or screen protectors. I have a 1st gen, 12.9 inch screen iPad Pro still running iOS 10.3.3 and I am NOT experiencing these recent intermittent touch screen issues. iPad and iPhone Touch Screen Not Working — Fixed! Follow these steps: iPad models that don't have a Home button: Press and quickly release the Volume Up button. If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad. On my iPad Pro it appears to be hardware related. A force restart won't erase the content on your device. This is not a technical method but it still works to resolve the screen working issue. I have an iPad Pro, and my touch screen is not responding. I reboot it and it will work for a short period then repeat earlier symptoms. My iPad Pro will freeze, start opening and closing apps and does not respond to any touch. The best you can do is alert Apple to this growing issue. Step 5. You can force restart your device even if the screen is black or the buttons aren't responding. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Step 4. Step 3. You can try the methods one by one and see which one of the methods works out for you. This intermittent, unresponsive touch screen issue affects a continuing, growing minority of iPad Pro users/models across all 4 years of iPad Pro models, as well as the new 2019 10.5 inch screen iPad Air 3, which is based from the 2017, 10.5 inch screen iPad Pro models. If the iPad 2/3/4/Air/Pro or iPad Mini touch screen not working properly, then here are the listed solution that would work under such conditions. The iPad Pro 12.9” touch screen will not work regardless of what you do, it doesn’t respond to touch regardless of the fact that you restarted it and did a hard reset. Disconnect any Lightning or USB-C accessories.
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