The use of independent agents — a common practice in the processing industry — has led to numerous problems due to their poor training and inadequate supervision. Do not fall into this web. BlueVine offers free business checking with no monthly fees and no minimum deposit. ADP Payroll is one of our top picks for Payroll Software! Stay away from this company. Review: CardConnect has been debting my bank account for 10 months by fraudulently claiming I had signed up as a customer. First Data went on to acquire CardConnect in 2017. The PCI non-compliance fee is something of a “junk” fee as well, as it’s just a penalty imposed if your account is out of compliance due to inaction on your part. seeking further legal action against these crooks for breach of contract and damages, Organization Name: Tails and Trails Pet Boarding. Reviewer12417087 Sign in to contact user. But it's not right for everyone. However, you can’t use these services without a merchant account through Fiserv, and the terms of its merchant account contracts aren’t always the best. Instead, CardConnect will waive the fixed-length term and early termination fee (ETF) for merchants who qualify. No credit card is required to create your account. 8 Ratings. Get a 30-day free trial to access discounted USPS and UPS shipping rates and print labels in no time. Beyond that, it depends on your needs and what your sales agent includes in your contract. However, in reality, it’s much more focused on the latter. Virtual Terminal Ingenico iSMP4 $ 640.00. CardConnect doesn’t disclose its contract terms on its website, but we have seen reports in the comments section of contracts up to 5 years, a PCI compliance fee charged each month of $8.25, high early termination fees (up to $750), and other monthly fees. Had to call my attorney to get my money from a deposit. We haven’t been able to track down a copy of the company’s terms and conditions, but it appears that month-to-month billing is not written into the standard contract terms. Try These 8 Small Business Credit Card Payment Processing Companies In 2021, Need A Retail POS System For Your Small Business? Horrible horrible company. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. ", "The response time was amazing and made it their priority to resolve any issues that you may have as soon as possible. So will CardConnect be a good fit for you if you’re a small business owner? Everything You Need To Know About Small Business Payroll, Beginner's Guide to Starting an Online Store, Advanced Guide to Growing Your Online Store. We look forward to hearing from you. CardConnect relies on a combination of in-house sales staff and independent sales agents to market its products and set up accounts. Lendio is a free-to-use marketplace that allows you to compare lenders side-by-side. It’s a handy resource for new customers who want a little extra help in setting up their equipment and software services. We love PaymentCloud's predictable pricing and excellent service. CardConnect Reviews (53) Add a review. Lastly, accounts with CardConnect can have terms for as long as five years — much longer than the industry average of three years. *Our preferred processors use fully transparent Interchange-plus pricing. Uncover why CardConnect is the best company for you. CardConnect made the cut! CardConnect Paradise Review. Be the first to review CardConnect! We are so sorry to hear about your negative experience. Xero VS QuickBooks Desktop: How Do These Two Accounting Software Giants Compare? The company isn’t providing any service to get you back into compliance with this fee. Fees are outrages and rates are not very good. If you're interested in integrating the Bolt Terminal solution with your application, review the Bolt Terminal API and reach out to integrationdelivery@cardconnect.com to get started. Read honest and unbiased product reviews from our users. In other words, you can have a month-to-month contract or a free terminal, but not both. Read honest and unbiased product reviews from our users. The phone interview was set up within 2 days. We occasionally send out emails with special offers. View Jobs at CardConnect. Needless to say, we recommend that you work with the in-house sales team, if at all possible, when negotiating a contract for a merchant account. I worked at CardConnect for 3 years and watched this place change drastically. Get a Quote. ", "The fact that the risk agent who flagged our account never notified us, and was then out of the office for a 4 day weekend without handing our case off to another agent, is simply reckless. Processing payments doesn't get any simpler than CardPointe; with real-time transaction management, a virtual terminal, mobile app & P2PE terminal. www.card-connect.com Visit this website www.card-connect.com. It’s not hard to see why a company such as CardConnect would want to project an image as an innovative, tech-focused company rather than one of being just another traditional financial services firm. Depending on the nature of your business and your processing history, you might have a contract term of anywhere from two to five years. Everyone ignored the little things but eventually … When the company primarily provided business software services, it partnered with Fiserv (formerly known as First Data), the largest direct processor in the United States, to offer merchant accounts as part of its lineup. Card connect is a technological company created with the aim of giving financial service to merchants and business firms at a cost. ", Used the software for: Less than 6 months, Marketing and Advertising, 1-10 employees, Health, Wellness and Fitness, Self-employed. Our reviewers praised TouchBistro for a well-designed UI, easy to use format, competitive monthly cost, and numerous integrations. The #1 Source for Sports Card, Entertainment Collectibles and Memorabilia Expert Analysis, Buying Guides, Product Info, Checklists, Reviews, Price Comparisons, News and More. Blockchain. In January 2019, CardConnect acquired Ignite Payments, another First Data subsidiary, making it the largest of First Data’s many independent sales networks. CardConnect gets our expert seal of approval. Or you might not have a fixed-length term at all, with month-to-month billing and no penalty for closing your account. However, most of the specific disclosures you’ll find on CardConnect’s website relate to software-based services. They are awesome getting you up and running, BUT if you have to call their customer service line, DO NOT EXPECT to be helped without a 45 minute or more hold time. ", "So far CardConnect has been great. What do you think? It’s good to see that CardConnect is willing to offer month-to-month contracts for at least some of its merchants, but I’d like to see the company extend these terms to everyone. For that matter, there are plenty of other providers out there who don’t charge an early termination fee at all. Get in touch today. CardConnect is one of our top picks for credit card processing! I started getting mail and statements from CardConnect, a company I had never heard off or had any contact with. Details about merchant accounts — pricing disclosures in particular — are almost nonexistent. Compare pay for popular roles and read about the team’s work-life balance. CardConnect Goldcoast is an independent sales agent of CardConnect, a wholly-owned subsidiary of First Data Corporation. We love Fattmerchant as a credit card processor for its predictable pricing, excellent service, and integrated billing features. Call Now for an Instant Pricing Review: 1 … I’m happy to see that PCI compliance is billed monthly, rather than charging you the full $99 once a year with no proration the way most processors do. Thank you Paysafe Robert 1 review. Check Out Our Preferred Credit Card Processors . With the new name and new home came a shift in emphasis from merchant accounts to payment gateways and other tech-focused business products. This is well above the industry average of $300-$500. www.card-connect.com. I worked at CardConnect for 3 years and watched this place change drastically. CardConnect of Kansas, Wellsville, Kansas. Find helpful customer reviews and review ratings for Managerial Accounting + Connect Access Card at Amazon.com. Fees are outrages and rates are not very good. There are some things to like about CardConnect. Horrible customer service and overpriced equipment. Pay close attention to any notification from them because it is either a fee going up or a new fee altogether like their annual renewal fee which is a complete ripoff. Fattmerchant is one of our top picks for Credit Card Processing! You’ll also be stuck with various monthly and annual account fees that are an insignificant expense to a large business but can really add up for a smaller one. What do you think? Although these terms don’t apply to everyone who signs up for CardConnect, the fact that they’re imposed at all results in the company receiving an overall score of 3 out of 5 stars. If you’ve had a good experience with CardConnect, please tell us what you liked about them in the Comments section below. More than 70,000 businesses use CardConnect for payment processing services, including Fortune 500 companies. A free inside look at company reviews and salaries posted anonymously by employees. BBB accredited since 2/4/2019. While this isn’t always strictly enforced, it’s still much higher than the industry average. In contrast, others have encountered rude and unhelpful support representatives. The Apple Credit Card combines strong rewards with a consumer-friendly app. Bigcommerce offers exceptional tools for all eCommerce businesses from startups looking to build a site to enterprise-level systems. This isn’t all that unusual, as most merchant account providers disclose little or no information about processing rates, account fees, or contract terms on their sites. 68 CardConnect reviews. One complaint even alleged that the agent went so far as to forge the merchant’s signature on contract documents to make a sale. Your comment may take some time to appear.Please read the "User Review and Comment Policy" before posting. Be the first to review “Ingenico iPP 320” Cancel reply. Companies. Virtual Terminal IDTech Augusta $ 190.00. 9 level. A W2 employee 100% commission type opportunity, and a 1099 self-employed 100% commission based opportunity. 68 CardConnect reviews. Get in touch today. Was this review helpful? CardConnect is a merchant services provider that enables businesses of all sizes to accept credit card payments. Read employee reviews and ratings on Glassdoor to decide if CardConnect is right for you. But how you get a CardConnect merchant account is an important factor in whether you’ll receive good pricing or overpay. I’ve probably tried calling 20+ times over the past few months and I can’t even get our rep to answer or call back anymore. Our team of experts spends hours on every review so that we can find the best companies to recommend to our readers. If you are offered these terms, get it in writing and keep copies of documentation, so you can prove it if a problem like this comes up later. 80 Salaries. CardConnect is a merchant services provider headquartered in King of Prussia, Pennsylvania. Lagos. ShippingEasy is one of our top picks for shipping software! Fundera is a free-to-use marketplace that allows you to compare lenders side-by-side. At first, a few perks got taken away once they were acquired. 39 reviews. Related products Virtual Terminal ID TECH SecuRED $ 150.00. By contrast, Square Payments rates 4.6/5 stars with 109 reviews. While having customer support available around the clock is highly desirable, it won’t do you much good if the quality of that support is lacking. With CardConnect Mobile, businesses using CardConnect can accept credit card payments on a mobile device, transforming a smartphone or tablet into a true mobile point of sale device. Well,…maybe, and maybe not. However, lengthy contracts, high termination fees, and inadequate pricing transparency make it a poor choice for most small business owners. CardConnect also offers developer-friendly APIs that enable clients to integrate secure payment acceptance into proprietary or third-party applications. We've done in-depth research on each and confidently recommend them. PaymentCloud is one of our top picks for credit card processing! , Advertiser Disclosure: Our unbiased reviews and content are supported in part by. Responses are not provided or commissioned by the vendor or bank advertiser. Product & company names, logos, and trademarks referred to on this site belong to their respective owners. Get three months free when you sign up with Helcim through our links! At the same time, there are plenty of reputable processors out there that don’t charge anything for PCI compliance. CardConnect provides SMBs & Enterprises with simple & secure credit card payment processing, using industry-leading tokenization & P2PE. It lets you accept credit cards, debit cards, and checks, and is a particularly good fit for B2B companies. CardConnect’s customer support has generated both praise and criticism from merchants online, with some customers being very happy with the quality and professionalism of the company’s staff. Cardconnect was an amazing place to work during my first year but the buyouts they have gone through destroyed the company culture and most of the management is more concerned with toeing the line than being truthful on how this has affected employee moral and eroded the benefits for hourly employees. CardConnect offers 24/7 telephone support and appears to handle this function in-house. There’s also no annual fee or reprogramming fee if you already have your own terminal. Also, be mindful of the fact that most sales agents will try to put you into a pricey tiered plan if you don’t specifically ask for interchange-plus. Card Connect Reviews 3 • Poor . The newest version of the site has been improved and now offers quite a bit more information about the company’s products and services. Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. We were given incredible support through the whole process … Three people were on the other line. There certainly are advantages to being able to plug into the vast resources of a major processor such as Fiserv. For that matter, it barely discusses merchant accounts at all. Avoid at all costs. 0.0. Virtual Terminal IDTech Augusta $ 190.00. CardConnect rates 3.0/5 stars with 17 reviews. We’ve found numerous reports from merchants indicating that CardConnect’s ETF is as high as an eye-popping $750. CardConnect rates 3.1/5 stars with 15 reviews. www.card-connect.com. However, there still isn’t a comprehensive knowledgebase for customers who are trying to diagnose a problem with their merchant account. The site now includes links to documentation for both the CardPointe integrated payments platform and supported hardware. It looks like CardConnect hasn’t been reviewed yet. Today, CardConnect serves over 67,000 merchants globally, including numerous Fortune 500 businesses. OnDeck is one of our top picks for Business Loans! 4 Photos. Sign up today and get a free card reader! Learn More. Home Page; Categories; For Business; Write Review; Sign in; Sign up; Josh B. Bellz. Get started today for free. Donorbox is one of our top picks for Donation Systems! Virtual Terminal Ingenico iSC Touch 250 $ 595.00. 217 likes. Stay away from this company. With our tokenization and powerful point-to-point encryption, CardConnect provides the best security measures in the payments industry. Lightspeed POS is one of our top picks for Point of Sale! **Android version 6.0 and above are supported** The Prepaid CardConnect* mobile app makes it easy for you to manage your money on the go. Discover more here. A free inside look at company reviews and salaries posted anonymously by employees. 55 % Approve of CEO. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. However, except for the API Gateway documentation, it doesn’t go very deep into most subjects and will probably be of little use if you encounter a technical problem. You can also contact them through email. CardConnect provides seamless credit card payment integration services for all businesses, protected by powerful security solutions. Here are the most common fees you’ll probably have to pay: Most of these fees are in line with industry averages. CardConnect promises to offer customers the lowest possible rates it can with no surprises. Find helpful customer reviews and review ratings for Connect Access Card for Introduction to Chemistry at Amazon.com. , Sign Up For Our Newsletter Content Updates, Free Guides, and Discounts. We highly recommend that you ask for an interchange-plus pricing plan, as your overall costs will usually be lower, and you’ll have complete transparency on the markup you’re paying to CardConnect. Nonetheless, it’s still disappointing in an age where truly tech-focused providers, such as Square (see our review), offer complete transparency on what their services will cost you. In earlier reviews, we’ve discussed the fact that it’s sometimes hard to tell whether CardConnect is primarily a payment gateway provider or a merchant account provider. Stay away from this company. The company also has a very active presence on social media, with accounts on Twitter, Facebook, LinkedIn, and even Instagram. Nadav Shemer. Retail charge rates begin at just .35%, and there are no setup fees, which is a huge plus. Write a review Write a review Reviews 3 Write a review. Featured Offer: We Recommend QuickBooks . Read honest and unbiased product reviews … Credit Cards and Plans in Kng of Prussa, PA. See BBB rating, reviews, complaints, request a quote & more. We attribute this to the fact that merchant account issues tend to generate more complaints than the kinds of technical problems the company would have encountered when it was mostly focused on providing business software services. CardConnect Reviews (53) Add a review. If you can’t get these terms, however, you might want to look elsewhere. Reviewer12417087 Sign in to contact user. Virtual Terminal Ingenico iSMP4 $ 640.00. Read honest and unbiased product reviews from our users. I started getting mail and statements from CardConnect, a company I had never heard off or had any contact with. While this might save you a few hundred dollars, and it might seem like a good deal if you only need one terminal, there’s a catch. 4 Ways To Manage Your Profitability During The Pandemic, Looking For The Best Merchant Services? Five years is a significantly longer time to be stuck in a contract than most providers require, and having a $750 early termination fee hanging over your head makes it even worse. As always, we recommend that you negotiate aggressively for the best terms you can get. Its CardPointe integrated payment processing platform is a strong, reliable product for both eCommerce merchants and retailers. Now get a 15-day free trial + one month free when you upgrade! Credit Card Processing simplified: With Interchange-Plus Pricing, you'll never pay hidden fees again! The company also sometimes imposes a shockingly high early termination fee of $750. CardConnect Mobile – Delivering True Mobile Point of Sale Take the point of sale to your customers! 21, 2020. Their portals is easy to use and they have clean UI." BigCommerce VS Shopify Comparison: Which Is Better For Your Business? Unfortunately, you still won’t find any disclosures regarding processing rates, account fees, or contract terms. The overall quality of CardConnect’s support is inconsistent at best, and your experience will depend on who happens to pick up the phone when you call in. Add Product. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. And yes, you will be charged both PCI compliance and PCI non-compliance fees at the same time if your account is out of compliance! Not Rated. The availability of interchange-plus pricing is also a very good feature. Stay away from this company. Card Connect Reviews 3 • Average . Examination of the complaints filed against CardConnect reveals several consistent trends, including the following issues: CardConnect likes to name-drop some of its larger Fortune 500 clients on its website but doesn’t provide any testimonials from them. Write a review. Find helpful customer reviews and review ratings for Concepts of Physical Fitness: Active Lifestyles for Wellness with Connect Plus Access Card at Amazon.com. CardConnect of Kansas, Wellsville, Kansas. If you frequently use Apple Pay or are an Apple devotee, the card could be a fit for you. Sign up today to see it in action. Despite being in business for 13 years, CardConnect only became accredited by the BBB in February 2019. While we’ve seen instances where the company was willing to waive the ETF or accept a lower amount as a compromise, the best way to protect yourself is to follow the instructions provided in your contract for closing your account to the letter. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. 217 likes. It acted as gateway to Authorize.Net that provided the best CC processing/transaction fees compared to the other merchants and offers a number of services that benefits the Institute. You won’t be charged an account setup fee, which is a good thing, as we consider this to be a “junk” fee in most cases. Read honest and unbiased product reviews from our users. CardConnect is a payment processing company owned by First Data. CardConnect Reviews 2021: Details, Pricing, & Features | G2 That said, CardConnect clearly isn’t a good deal for everyone. Overview Overview. ", "It is very confusing and not very user-friendly (This might not be a issue on CardConnects end.). I have been with First Data for many years and since it became Cardconnect have had all kinds of problems with their BS fees and getting refunds. CardConnect offers training via documentation, webinars, and in person sessions. Processing payments doesn't get any simpler than CardPointe; with real-time transaction management, a virtual terminal, mobile app & P2PE terminal. It offers a broad range of solutions that make it easy to add or integrate payment processing solutions into existing software. In October 2019, First Data itself was acquired by Fiserv, a major financial services company. At first, a few perks got taken away once they were acquired. Our reviewers like ADP Payroll for its advanced employee management, strong payroll features, and great customer support. For a limited time, get three months free when you sign up via our links! It’s safe, secure and best of all, it’s free. The company originally started in 2006 as Financial Transaction Services. "I love the ability to send and check weekly reports and the ease of seeing live up to date accounts. This comment refers to an earlier version of this review and may be outdated. CardConnect Reviews. CardConnect is payment processing software, and includes features such as ACH check transactions, debit card support, online payments, POS transactions, receipt printing, recurring billing, signature capture, mobile payments, and bitcoin compatible. 19 Interviews. Get a Quote . Merchant Accounts: As we’ve noted, CardConnect is not a direct processor. This is the worst type of company you can think of. Their standard offer has no early termination fee and no junk fees. Each product's score is calculated by real-time data from verified user reviews. We highly recommend Lightspeed POS for small businesses looking for a feature-rich, tablet-based point of sale system. Square Point of Sale rates 4.6/5 stars with 488 reviews. www.card-connect.com Visit this website www.card-connect.com. You must be logged in to post a review. If you’re presented with this choice, we highly recommend that you take the month-to-month contract and buy a terminal. ", "CardConnect offers competitive rates and their cardpointe and copilot portals work great. See reviews for Card Connect in Aurora, CO at 4200 S Parker Rd Suite 210 from Angie's List members or join today to leave your own review. CardConnect is no exception, as we’ve found many complaints about dishonest and unethical behavior on the part of agents desperately trying to sell an account. Be the first to review CardConnect! www.card-connect.com Visit this website www.card-connect.com. US. These terms alone are reason enough to skip them in favor of a more reasonable provider. These numbers are more than double what they were at the time of our last review update, possibly indicating that some systemic problems are occurring with the company’s services and customer support. Engaged Employer. Merchant Services App./Setup Review Received a referral from someone I know for someone to get in contact with. Write a review. Read honest and unbiased product reviews from our users. Remember, these are only the most common and most significant fees. This practice can lead to some serious miscommunications, and we’ve seen several complaints where the merchant was assured by their sales agent that they were on a month-to-month contract, only to be charged an expensive early termination fee when they tried to close their account. You should double-check with the service provider/financial institution directly as well as obtain independent financial advice prior to making any financial commitments or business decisions. With the acquisition of Ignite Payments, this confusion has (mostly) been eliminated, and the company now provides a complete lineup of all the merchant services you’ll need to run a retail or eCommerce business. BigCommerce is one of our top picks for eCommerce Platforms! Resending this because i though i can rate 0 stars but i cant so minimal amount of stars. CardConnect’s YouTube channel contains marketing videos and very cursory tutorials but no testimonials from happy clients. Related products Virtual Terminal Ingenico iPP 320 $ 360.00. 15 reviews. At the same time, you’ll need to be realistic. Comment moderation is enabled. After a long and enjoyable career of traveling around the world as an Air Force navigator, he’s comfortably settled down in the wine country town of Paso Robles in California’s scenic Central Coast region.