hp touchsmart 9300 elite touch screen not working
Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Some features of the tool may not be available at this time. In … Page 38 Then use the onscreen keyboard to enter text. Or ‘Return’ to go back to the original product and enter new entitlement information. I can't find the drivers anywhere online and my computer is up to date on software. This product was sold by a reseller. This could take up to 3 minutes, depending on your computer and connection speed. We were unable to find drivers for your product. Product has been exchanged: -, Include keywords along with product name. Click Next, and then select TCP/IP Device or Web Services Device for the Device Type. If it does not, continue to the next step. Try our HP repair center, Fix and resolve Windows 10 update issue on HP Computer or Printer. The system does not start up, the screen stays black, the led light blinks 8 times amber and it beeps 8 times simultaneous too. Type the Hostname or IP address for the printer in the appropriate box. Please try again shortly. My HP Touchsmart all in one desktop was giving problem also. Click here. We apologize for this inconvenience and are addressing the issue. Please include all extra characters, (such as hyphens or colons or periods) as they appear within the number. The HP TouchSmart 9300 Elite Business PC offers the following features: Integrated All-in-One form factor 23-inch diagonal widescreen WLED backlit BrightView LCD Multitouch panel ‘Manufacturer’s warranty’ refers to the warranty included with the product upon first purchase. Thank you for your patience. Eventually I end up replacing my 500GB hard drive. HP is compiling your results. Step 3: Perform a touch screen diagnostic test. Tech News News: Hewlett-Packard Co, the world’s largest maker of personal computers, announced a redesigned touch-screen desktop that can tilt back, to discourage bus OK, let’s get started! Answered | 2 Replies | 7499 Views | Created by DavidRai ... On a first generation HP TouchSmart with NextWindow touch screen, no driver is installed automatically. If it does not, continue with these steps. This tool will detect HP PCs and HP printers. Figure 1-1 HP TouchSmart 9300 Elite Business PC NOTE: The wireless keyboard and mouse shown above are optional accessories. This page requires Javascript. We are unable to determine your warranty status for the product and serial number provided. Click The printer that I want isn't listed, and then click Add a printer using TCP/IP address or hostname. Please try again later. Or ‘Return’ to go back to the original product and enter new entitlement information. This product has been exchanged for a new or refurbished product. HP can identify most HP products and recommend possible solutions. Any warranty support needed would be completed by the reseller that sold the product. Wait until the installation has finished then click on continue. Covered under Extended warranty, Note: This tool applies to Microsoft Windows PC's only. It matches the product: Would you like to view the product details page for the new product? This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update", HP Support Solutions Framework - Windows Service, localhost Web server, and Software, Remove "HP Support Solutions Framework" through Add/Remove programs on PC, Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10, Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+. How does HP use product data collected with this service? a.4: When the HP PC Hardware Diagnostic UEFI screen displays, click Component Tests. HP can identify most HP products and recommend possible solutions. Select your operating system and version
a.5: Click Touchscreeen. ... has anyone been able to find drivers and steps to get the touchscreen working on an HP Touchsmart 520? All items are in stock and will be dispatched from our warehouse in 3 business days from the date of your payment being received. How does HP install software and gather data? Possible error formats (where 'x' could represent a letter or number):xx.xx.xx:xxxx.xx.xxxx.xx.xxx.xxxxxxx.xxxxx.xxxxxx.xxxx.xxxxx-xxxx-xxxxxxxx-xxxxxx:xxxx.x:xxxx.xx:xx. Perform the touchscreen tests only when it stops working correctly. Finding your Serial Number © Copyright 2021 HP Development Company, L.P. HP has scanned your product but currently has no suggestions for driver updates. HP TouchSmart 9300 Elite All-in-One PC Choose a different product series Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Double-click the touch screen driver. Your session on HP Customer Support has timed out. What happened: I took a HD from a laptop and used a USB adapter to boot it up with the HP to clone it because the laptop had to be sent in for repair. Need HID-Compliant Touch Screen Drivers for HP Envy Touchsmart Ultrabook 4-1215dx I recently had to replace the hard drive for my laptop and once replaced, the drivers for my touch screen were gone. Please wait while we gather your contact options. See your browser's documentation for specific instructions. Try our HP repair center, Fix and resolve Windows 10 update issue on HP Computer or Printer. The HP TouchSmart 9300 Elite Business PC offers the following features: Integrated All-in-One form factor 23-inch diagonal widescreen WLED backlit BrightView LCD Multitouch panel Please select the desired operating system and select “Update” to try again. This product cannot be identified by Serial Number alone. Select from the products you own. Tap the screen to see if it responds. The PC you are currently using does not match the PC you have selected. Covered under Manufacturer warranty Select ‘Continue’ to proceed to the new product. This number does not have a published solution. Detected operating system:
Step 3: Configure the touch display. If a typo is possible, please verify the number and format and try again. First, install HP Support Solution Framework. How does HP install software and gather data? Warranty removed from product: This product was designated to be returned to HP. Configure the touch display to identify your screen as a touch screen. Plug in the power cord, press the power button to turn on the computer, and then press the screen to see if it responds. a.3: Turn on the computer and press the F2 key repeatedly. The Virtual Agent is currently unavailable. One or more of the values entered is not permitted. HP Touch Smart 9300 23' AIO New 256GB SSD i5 8GB Ram WIFI BT DVD-RW Win 10 Pro This awesome refurbished touch screen all in one computer will suit all your needs from office to homework, with built-in software, it's ready to go right out of the box. Select ‘Continue’ to proceed to the new product. If the touch screen responds, you are done. We were unable to retrieve the list of drivers for your product. Try manually selecting your operating system. Or, view all available drivers for your product below. Finding your Product Number, Think you need a hardware repair or want to check repair status? HP's Virtual Agent can help troubleshoot issues with your PC or printer. Select the desired files and choose 'Download files' to start a batch download. For the varied demands of everyday business, the HP Elite, HP Pro, and HP Z series products provide businesses with options for just about any need. Examples: 1234-5678-9012-3456, SR123456.123456. For the best results we recommend you use our download and install assistant. We apologize for this inconvenience and are addressing the issue. For my first review on the Windows for your Business blog, I’ve been testing an HP TouchSmart 9300 Elite Business PC. If the driver is enabled, and the touch screen still does not work, check for driver updates: Press the Windows logo key + X. AU $57.83 postage. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change'. Modify your browser's settings to allow Javascript to execute. This process can take several minutes depending on the number of warranties being checked. Warranty withdrawn refurbished product: a.2: Press the power button on the computer for 5 seconds. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Driver detection is temporarily unavailable. With the power cord unplugged, press the power button on the computer case, and then wait 5 seconds. Give it a try on your PC! Learn more, HP Support Solution Framework is downloading. day remaining Thus, the warranty has been removed from this product. SAN FRANSISCO: Hewlett-Packard Co, the world’s largest maker of personal computers, announced a redesigned touch-screen desktop that can tilt back, to discourage business customers from switching to Apple Inc’s iPad and other tablet computers. Restart the computer to reinstall the touch screen driver. Select your desired files and a list of links will be sent by email. Far from it. I suspect that Hp touchsmart 520 is not comaptible with Windows 8. Please wait while we process your request. The HP PC Hardware Diagnostics (UEFI) main menu is displayed. HP's TouchSmart 9300 Elite is a business-centric, all-in-one powerhouse. Hold the power button for at least five seconds to turn off the computer. Get the best deals on HP TouchSmart Desktop & All-In-One PCs. Sign up for driver, support & security alerts. The detected OS is the operating system that we have detected you are using.